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SHIPPING POLICY
After successfully placing your order, you will receive a confirmation email from our system.
The order will be processed within 1-2 days, after which our staff will send an email to confirm the order information with you once again.
When the order is shipped to you, we will send an email with the tracking number and the estimated delivery time. The timing of receiving the email depends on the shipping and product availability. If there is a delay compared to the estimated time, we will provide feedback via email so that you are informed. If you wait for a long time and do not receive any information, please contact our support team for timely assistance.
Note:
– We use the Amazon shipping system, so the delivery will depend significantly on this carrier.
– If you encounter any issues with your order, please contact our support team immediately.
Our team of experts is ready to support you if you're hesitating to purchase our product due to any remaining questions. Please feel free to reach out via our WhatsApp account: https://wa.me/+84367955452 or leave your questions at our email address: support@hairbyalika.com. The ALIKA team is always here to address any of your concerns!